Our tenants are at the very heart of our business and we are committed to continue to partner closely with them to ensure they can achieve their full potential. As such, our core purpose involves creating and managing optimal workspaces that empower businesses to grow, evolve and thrive.
Delivering on our promise to empower tenants involves fostering partnerships for the long-term, a commitment to flexibility, prioritising health and safety, open communication, and working together towards a shared sustainable future.
Our tenant base is extremely diverse. Firstly, tenants range in size from blue-chip companies to sole traders. Secondly, our space is occupied by tenants across a hugely diverse range of industries, and we have no more than 3% exposure to any one tenant industry vertical. Thirdly, we offer a mixture of spaces, from offices to industrial warehousing and self-storage units.
This diversity is partly possible because of our flexible solutions, but also because of our commitment to listen and working closely with tenants for the long-term. Our aim is to ensure that we build trusted relationships that provide tenants with the ability to grow and adapt their businesses no matter what their requirements.
Before the pandemic, there were increasing demands for flexible working options, less rigid working patterns, and companies to do more for their employees. Home working and the incredible level of adaptation we’ve seen from businesses has shown that these changes are workable and many of them are likely to be here to stay. As a provider of workplaces, we are doing everything to work hand-in-hand with tenants to facilitate these changes.
Our highly flexible business model means that we are able to change the tenant space we can offer in response to shifting demand. For example, reflecting changing behaviours and requirements during the pandemic, there has been an increase in demand for storage space across the board, both for domestic and commercial purposes. Similarly, we’ve also been able to adapt our meeting room offering to accommodate for the extra space required to meet social distancing measures.
The majority of our greenhouse gas (GHG) emissions are from the operational use of our properties by tenants across our sites, representing over 90% of our total emissions. It is essential that we work with our tenants to achieve a sustainable future – whether that be our roll out of EV charging infrastructure, our implementation of smart-metering across our portfolio or looking at longer-term carbon emissions reduction. We also recognise that people want to work in sustainable workplaces, so we are exploring how we maximise the green spaces and promote biodiversity across our sites.
The nature of our asset management platform which is predominantly in-house supports our ability to build solid, sustainable partnerships with tenants. Our active management initiatives are designed to convert properties into improved, more efficient and higher yielding conventional and flexible workspaces. This is only possible with a steadfast commitment to truly active property management and strong tenant relationships.